Services

Services

 

Service Concept

More than
40%
Savings

By combining our technology with individually developed auction methods, we have achieved more than 40% effective savings for all our clients.

Mobile phone providers lack the technical prerequisites to be able to determine the most cost-efficient tariffs and options for their customers. As a result the costs are too high.

We have highly specialised software and infrastructure that enable us to record the usage data of all users of a company in detail over several months and simulate it with any number of tariff models. In this way, the best actual result is finally determined. Often the calculations are so complex that they can only be carried out in an acceptable amount of time using several servers in parallel.

However, even the absolute transparency of tariffs, options and detailed requirements alone cannot reach the full optimisation potential. This is because the dominant market position of a few providers makes it difficult to push through the determined optimum.

That is why we develop special auction designs based on the systemically generated knowledge and taking into account the provider oligopoly as well as your individual objectives, so that the efficient achievement of the lowest possible total costs is guaranteed.

 

Auctions

If your current master service agreement has a remaining term of less than 12 months, planning for the auction should begin. The auction should be started at least 6 months before the expiry of your existing master service agreement.

1Collection of usage data

The differentiated and as comprehensive as possible collection of usage data is a necessary basis for determining the most cost-efficient tariffs. Simplifications, for example through sample considerations or through the use of consolidated values, would have a negative impact on the purchasing result.

Therefore, we collect billing information and individual call data records to be analysed for each subscriber for a period of at least six months. This data is provided by the customer's current provider in its standard format and processed by us in pseudonymised form. Data relevant to data protection can thus only be read by the customer.

2Simulation of the target scenario

The result of the tariff optimisation is the migration list, i.e. the complete overview of the allocation of the tariffs and options calculated as optimal to the respective current users.

Subsequently, the most cost-effective tariff-option combinations are being calculated on the basis of the usage data and the service portfolios of the providers selected by the customer as relevant.

The result is the defined target tariff portfolio including the target prices. This provides the essential commercial basis for the auction.

3Creation of the requirements documents

Depending on the auction design, the requirements include an overview of the usage parameters prepared for the provider or the target tariff portfolio including the target prices.

In addition, specific further requirements are included. These include, for example: the list of locations mandatory for network coverage, desired maximum durations of options, setting a quota for mobile contracts that can be paused, service level agreements, etc.

4Design and implementation of the auction

In the telecommunications market there is a pronounced provider oligopoly for business customers. Often, due to technological requirements, only one competitor can be considered as an alternative to the existing provider. Moreover, since the cost structures of the providers are very similar and the marginal costs of the services approach zero euros, the existing provider could "go along" with any competitor's offer.

Consequently, the competitor has hardly any chance of winning over the customer, so that in many cases he does not make any offer at all, or at least not an offer that is attractive in price.

Our auction designs address the problem of this market failure and create a high level of competition. This ensures that the customer not only receives precisely fitting services, but also the best possible prices from each provider.

In addition, our designs take into account any specific requirements you may have, e.g. in the form of minimising the likelihood of a change of provider while maintaining full procedural transparency towards providers.

5Contract review and creation of the migration list

With the conclusion of the auction, all commercial and technical provisions are legally binding. After the bidder who won the auction has formulated the formal final contract, we check the contract for conformity and completeness with regard to the provisions subject to the auction.

In parallel, our system creates the migration list, i.e. the complete overview of the allocation of the tariffs and options calculated as optimal to the respective current users. On the basis of the migration list, the provider can immediately carry out the corresponding conversion of the tariffs, so that also in this area there is no effort neither for the purchasing nor for the IT department.

 

Tariff Optimisation

Even without conducting an auction, our software can achieve significant savings in the clear double-digit percentage range from the calculation of optimal tariff option allocations alone. Tariff optimisation therefore always makes economic sense under the condition of a relevantly high purchasing volume.

1Collection of usage data

The differentiated and as comprehensive as possible collection of usage data is a necessary basis for determining the most cost-efficient tariffs. Simplifications, for example through sample considerations or through the use of consolidated values, would have a negative impact on the purchasing result.

Therefore, we collect billing information and individual call data records to be analysed for each subscriber for a period of at least six months. This data is provided by the customer's current provider in its standard format and processed by us in pseudonymised form. Data relevant to data protection can thus only be read by the customer.

2Simulation of the target scenario

The result of the tariff optimisation is the migration list, i.e. the complete overview of the allocation of the tariffs and options calculated as optimal to the respective current users.

Subsequently, the most cost-effective tariff-option combinations are being calculated on the basis of the usage data and the service portfolios of the providers selected by the customer as relevant. The result is the defined target tariff portfolio including the target prices.

 

3Creation of the migration list

The result of the tariff optimisation is the migration list, i.e. the complete overview of the allocation of the tariffs and options calculated as optimal to the respective current users.

On the basis of the migration list, the provider can immediately carry out the corresponding conversion of the tariffs, so that also in this area there is no effort neither for the purchasing nor for the IT department.